Privacy Policy

In accordance with the ERCOT Protocols, certain information provided by Market Participants will be maintained by ERCOT as confidential while certain other information must be made public. Please review the ERCOT Protocols to determine which information must be publicly posted by ERCOT. The following discloses the information gathering and dissemination practices for this Web site, which is exclusively monitored and maintained by ERCOT:

Information Automatically Logged
We use web server logs to help diagnose problems with our server and to administer our Web site. Server logs are analyzed by a commercial tool to provide simple access demographics, including "New vs. Returning Visitors," "Top Visitors," "Top Geographic Regions," and other statistical reports. Although some reports may identify particular computers or networks by IP address, this data is for internal use only and will not be shared with other companies or agencies (unless required by law).

Our Site uses cookies to keep track of the state of your session. We may also use cookies to deliver content specific to your interests. For example, cookie variables disable one-time animations that would otherwise become tiresome after several viewings. No personal information is stored in cookies. If cookies are disabled, settlements applications in the protected portion of the Web site will not work properly.

Registration Forms
Our site contains a contact form that the public can use to request further information about ERCOT and ERCOT's Renewable Energy Credits Trading Program. This form requires users to give us contact information (name, email, and telephone number). This information is transmitted securely to ERCOT via SSL, and is not shared with third parties. Email addresses provided to ERCOT via the public contact form will not be used for Unsolicited Bulk Email (UBE) purposes.

To participate in the Renewable Energy Credits Trading Program, a participant must register with ERCOT in accordance with Section 16 of the ERCOT Protocols. Contact information from the registration forms may be used to get in touch with the participant when necessary. Unique identifiers (i.e., login ids) are used to verify the user's identity when the user logs in to begin a session or to view settlements.

External Links
This site contains (resource) links to other Web sites. ERCOT is not responsible for the privacy practices or the content of such sites. Users linking to other sites are encouraged to verify the privacy practices of the other sites

ERCOT does not endorse or promote offers from third parties.

This website and supporting servers are distributed over several geographic sites to ensure high availability. Each site has security measures in place to protect against the loss, misuse, and alteration of the information under our control.

Firewalls protect each site from improper Internet Access.

Only registered participants are allowed to view settlement statements. Traders must be authenticated at login by supplying a valid user-id and password. All sensitive browser communications (including login) are encrypted via SSL.

Virtual Private Networks connect remote sites. Standard IPSEC tunnels protect sensitive inter-site communications.

ERCOT periodically reviews and updates its security policies to incorporate best practices and new technology as the state of the art evolves. Although ERCOT will use reasonable efforts to provide data security, ERCOT does not warrant that such efforts will be successful, and does not warrant the security of data provided to ERCOT.

Data Quality/Access
This site gives users the following options for changing and modifying information previously provided:

You can send email to

Contacting the Web Master
If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact the ERCOT Web Master at



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Telephone: (512) 248-3004 Fax: (512) 248-6434

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